Welcome to Sally Todd VA & Business Support Management

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Services


Outline of Services

This is just an overview of the services I offer, ones that are most often asked for. Every business has their own specialist requirements, many of which I can help with or have helped with in the past, but too many to list here. If you don’t see what you are looking for, get in touch to find out how I can help you – I am sure I can.


Business Management

  • Management level support
  • Strategic advice and guidance
  • Business planning
  • Design, installation and maintenance of office systems and processes
  • Facilities management
  • Project management
  • Team supervision

Executive & Personal Assistance

  • Diary management, travel arrangements and itineraries
  • Email and correspondence management
  • Expenses
  • Minute taking
  • Document preparation
  • Presentations
  • Research

Office Management & Administration

  • Data entry & filing
  • Client and supplier records
  • Document creation
  • Sales administration
  • Order processing
  • Personnel and recruitment administration
  • Basic bookkeeping including invoicing, accounts payable, expenses and reconciling

Client Management & Support

  • Onboarding of new clients
  • Maintaining client records & user profiles
  • Monitor client activity & engagement
  • Respond to client queries
  • Client support & service
  • Reporting on client activities

Communications & Event Management

  • Co-ordination of newsletters, product guides and literature
  • Idea generation and online research
  • Venue & location sourcing and negotiation
  • Event logistics and management
  • Exhibition stand logistics
  • Preparation of delegate packs
  • Speaker liaison and preparation